🚨 Need Help With Your Order?
Sunset@Vine is a small team 🌱 — and while we aren’t able to take incoming support calls at this time, don’t worry — we’ve made getting help super easy! 💬
You’ve got three simple ways to reach us for order support:
(1) Leave us a voicemail at: (323) 880-0596
(2) Live Chat or Messenger Chat
(3) Support Ticket
We promise to respond within 2–4 hours during business hours, and within 24 hours if you reach out after hours. ⏰ Our AI chat agent Sasha is always available 24/7 to answer general questions.
Still prefer to chat by phone? No problem! Just let us know in your message — you can request a call back through Voicemail, Live or Messenger Chat, or the ticket system, and we’ll be happy to ring you 📞✨
Thanks for your patience and support — we’re here to help! 💛
Mailing Address:
11150 W Olympic Blvd | Los Angeles, CA 90064
Please note: Sunset@Vine, Sunset@Vine Express, and Swim Republic do not operate a physical retail location. All purchases are made exclusively through our websites or in person at our pop-up shop events.